Free for 48 hours · Closes end of Saturday 22 August · No card needed

Roofing Contractor · Cardiff

Your customers already agree on what a good roofer does. Here it is, written down.

Every roofing customer in Cardiff who left a review told you something: what won them over, what made them stop replying, and what they wish they had been told before the scaffolding went up. We read all of it and turned it into a plain-English playbook for your business. It is free until Saturday.

See what is in it

Free until Saturday 22 August · No card required · Yours to keep afterwards

What you will actually be able to do with it

Win the jobs you are quoting for

You will know exactly what makes a Cardiff homeowner choose one quote over another, in their words, not in marketing theory.

Stop the reviews that hurt

The complaints in this market are predictable and preventable. You will know which ones are coming and what stops them.

See where you sit

Every roofing firm trading in Cardiff is named and placed, including yours and the ones you keep losing work to.

The diagnosis

Three things decide who wins work in Cardiff. None of them are about roofing.

Nobody in this market loses a job because they cannot fix a roof. They lose it on the parts of the work that happen off the roof, and every one of those is fixable this week.

Reliability

Turning up is the whole differentiator

The clearest failure pattern in Cardiff is roofers arranging a visit and then not arriving, not replying, and never sending the quote they promised. Customers do not forgive it, because water is coming in while they wait.

The report shows what a guaranteed attendance window does to your win rate.
Evidence

Show them the roof they cannot see

Homeowners cannot get up there and check. The firms winning here send photos, drone footage and before-and-after shots, and explain the fault in plain English before quoting. It turns a price into a decision.

Inside: how the top firms structure a quote so it does not get shopped around.
Aftercare

The return visit is where trust is made or lost

When a leak comes back, the customer is not judging your roofing. They are judging whether you answer the phone. Slow warranty response is the single fastest route to a one-star review in this market.

Inside: the response promise that closes this gap without giving away free work.

In their own words

These are the phrases Cardiff customers keep using. Both sides of them.

Not our language. Theirs, lifted from the reviews they left about roofers in this city. One column wins you the next job. The other loses it before you have quoted.

What earns the five stars

turned up on timeThe strongest trust signal in a market where no-shows are the running complaint.

kept me informedUpdates on scheduling, weather delays, progress and any extra cost before it is incurred.

before and after photosProof of work they could never have inspected themselves.

no hidden extrasSticking to the agreed quote, every time, is treated as remarkable here.

fair priceNot the cheapest. The one that matched the evidence they were shown.

What costs you the job

didn't show upSurveys, quotes and promised repair visits that never happened.

still waiting for the quoteA quick visit followed by silence, even after chasing.

it started leaking againRepairs that felt like patches, with damp back within weeks.

nobody got back to meCommunication falling away after first contact is a recurring theme.

chasing under warrantyRemedial work treated as spare-time work, and customers left to push for it.

What is inside

Five sections, written for someone who has a job on tomorrow.

No jargon, no dashboard to learn. It reads like a briefing from someone who spent a week reading every review your market has ever received, because that is what it is.

  1. Where the market actually stands
    Who leads roofing in Cardiff, who is climbing, and who is coasting on old goodwill. Named, not anonymised.
  2. What customers reward and what they punish
    The themes behind the ratings, broken down by the parts of the job customers judge you on: response, pricing, workmanship, communication and handover.
  3. Your typical customer, in full
    A composite Cardiff homeowner built from the review base, answering in her own words what she needs on emergency response, what she wants in a quote, and what she expects when a repair fails.
  4. Where you sit against everyone else
    Every roofing firm in the city placed on quality and consistency, so you can see who you are really competing with and who is beatable.
  5. What to change first
    A prioritised plan with the immediate moves separated from the near-term ones, each with what it takes, what it fixes and how you know it worked.
Built from public customer reviews of roofing businesses trading in Cardiff, read and analysed in full rather than sampled. Every business named is named on the basis of reviews its own customers left. Rate My Ratings is independent and not affiliated with Google or any review platform.

The offer

Normally £50. Free until Saturday.

We are giving this away to the Cardiff roofing market for 48 hours because a report nobody has read is worth nothing to us. After Saturday it goes back to full price and stays there.

Free for 48 hours
£50 £0
Closes end of Saturday 22 August 2026
  • The complete report, nothing held back or redacted
  • Every roofing business in Cardiff named and placed
  • What customers reward, what they punish, in their words
  • A full customer profile with her answers written out
  • A prioritised plan you can start on Monday
  • Yours to keep permanently, readable in any browser

No card required · No subscription · Delivered in minutes

Before you ask

The three questions everyone sends back.

Why is it free? What is the catch?

There is no catch and no card. We are new in Cardiff and we would rather have roofers here reading our work than have a report sitting unopened behind a paywall. If it is useful, you will remember where it came from. That is the whole trade.

Is my business in it?

If you are trading in Cardiff and your customers have left you public reviews, yes. Every firm in the market is named, ranked and placed, including the ones with only a handful of reviews.

What happens after Saturday?

The report goes back to £50 and this page stops giving it away. If you have already claimed it, nothing changes: your copy stays yours, permanently, at no cost.

It costs you nothing and about twenty minutes.

Every roofer in Cardiff got this page. Most will mean to read it and forget by Monday. The ones who do read it will spend next week fixing the three things their customers have been complaining about for a year.

Free until Saturday 22 August · No card required